The pastor who has a shepherd’s heart is not content simply to do what has always been done (unless, of course, those things are the historic faith “once for all delivered to the saints” by our Lord and his apostles).
The pastor who shepherds asks, “How has God made this church so that it can reflect Christ’s glory in our worship, our community (that is, our love manifested for one another), and in our witness.
Notice how different this is from asking, “What programs will grow our attendance?” or “What programs are people asking for?” or “What is the church up the street (or the one led by the celebrity pastor) doing?” Those are management questions parading as leadership questions.
It is true that leaders are more valuable because they are scarce. This is why church “leaders” must do that: lead. And this is why churches should call leaders (if they can find one) and let them do just that: lead.